last December I mentioned in a post how disappointed I was when a new dahlia I had planted turned out to be a totally different one and not what the picture on the packet showed. I followed it up and complained to Fiesta bulbs ( have a look at their website ) where it originally came from.
Fiesta Bulbs came good.....look what arrived by courier for me yesterday. Not one replacement BUT 4 ! Thank you very ,very much Fiesta Bulbs . I will continue to buy your bulbs.
As soon as the rain stops I will go and plant them.
That's good service!
ReplyDeleteNo surprise that companies like that, who make customer service their top priority, are usually successful! I tried a dahlia this year but think it must have rotted in the pot as I never saw so much as a leaf!
ReplyDeleteSounds like it pays to complain when service isn't up to scratch. Nicely of course. Nice surprise.
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